Since 2000, delivering trusted Canadian transcription & court reporting excellence.
Videoplus was founded in 2000 by Kim Fess, now CEO and Authorized Court Transcriptionist in Ontario. Kim began her career as a court monitor in Brantford, Ontario, eventually moving to a contract position/employee in Brampton as a court monitor. She was also engaged as a records management clerk for a short period copying tapes and processing orders for court reporters.
In 2014 the Ontario government privatized court transcripts for Ontario and Superior court at which time Kim left her employment with the Ministry of the Attorney General and began a career as a full-time business. At the time several court reporters followed her in her business pursuits and worked with her as contractors building her business.
Today there are over 160 contractors who provide transcription services throughout Canada, including certified transcripts for Ontario and Nova Scotia, and court reporting service and interpretation services.
The visionary leader behind Videoplus Transcription and Reporting Services
“Videoplus is my number one, my baby, my soul, my heart and my number one priority in my life that is why I know you will get the very best service I can offer you.”
Well, let me start by saying thank you for taking the time to read our about us. It is important to me that all clients understand I am very actively engaged in the day to day operations, and while I rely on my staff to assist and keep the business running smoothly I am always on-site and ensuring projects are completed on-time, accurately and providing the wealth of knowledge I have gained since 2000. We may appear to be a large business where you could get lost in but that is not the case. Personalized service is number one and I will remain committed to that.
I was raised in a small town called Hagersville, Ontario. For some of those Hagersville became very popular years ago from a tire fire which occurred just outside of my hometown.
As a teenager and young adult I was always looking at businesses and analyzing what could be done better, how systems could work better and going over it again and again in my mind.
I loved the law. I enrolled in Law and Security in College and later took a steno night course.
I worked for a law firm for several years and then opened an auto parts and hardware business. Eventually I reassessed my life goals and pursued to a court reporter career with MAG. I LOVED working in court and taking on transcripts working sometimes 60 to 100 hours a week to ensure my transcripts were completed on time.
In 2002 or thereabouts I began a small side business proofing and typing police video and audio transcripts and engaged the services of transcriptionists whom I trained. I also trained several typists who would type for court reporters at the courthouse.
In 2014 when MAG privatized court transcripts I resigned with MAG and pushed forward with my business-lead mind.
I have worked as a course instructor for the Ontario court transcript program and are now fully engaged in the business of Videoplus Transcription and Reporting Services.
I have probably trained and worked with over 40 percent of the ACTs on the government list, many of which contract with me or have moved onto their own businesses.
My focus is always the future. I see AI transcription becoming an integral part of transcription in the near future and will be launching a full AI program, probably in place by the time you read this.
I have developed this website with the intention of engaging options to make it easier to obtain quotes, search completed transcripts, and place orders.
Our portal for clients provides clients a variety of information including projects showing due dates, tracking status, invoice, payments, ordering and transcript retrieval. My mind is full of unlimited possibilities and I am looking forward to Videoplus being number one for anyone ordering transcripts, booking zoom hearings and interpretation.
I often get you work too much, and I do. Videoplus is my number one, my baby, my soul, my heart and my number one priority in my life that is why I know you will get the very best service I can offer you. If not I will be there to ensure my guarantee is not just words, it is action.
Join the hundreds of satisfied clients who trust Videoplus for their transcription needs