COMPLAINT SUBMISSION FORM/ CONCERN

We take any submissions regarding transcript errors very seriously and be assured your concern will be addressed right away.

We take any submissions regarding transcript errors very seriously and be assured your concern will be addressed right away.

Our information is taken regarding speakers, judge's names, style of cause, spellings, right from the reporter's notes or the file you have provided for transcription. If there are no notes or the information we have been provided is inaccurate these type of errors can be generally resolved fairly quickly. Please note letters like B and V or M and N can sound the same in a recording. Words that have (ph) or (sp) behind them indicate the transcriber could not verify the spelling(s).

If your concern is regarding verbatim the audio will be reviewed by the transcriber who certified your transcript. If the audio is difficult to hear it may be reviewed at the request of the original transcriber by another transcriber with experience and the same certification qualifications.

Complaint/Concern Submission Form

Basic Information

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Spelling or Acronym Requests for Change

Verbatim Concerns

FOR VERBATIM CONCERNS PLEASE USE THE CHART BELOW:

Verbatim Concern #1(Required)

We are committed to providing you an update within 24 hours or less.

  1. Requested changes are applied and the revised transcript is returned to you;
  2. An explanation why some or all the changes as requested cannot be updated in the transcript.

Videoplus Transcription and Reporting Services.