Landlord and Tenant Board Directories

Administrative contact

Telephone numbers

Toll-free (within Ontario)

1-888-332-3234Copy

Toronto area / outside Ontario

416-645-8080Copy

TTY / deaf or hard of hearing

Call the Bell Relay Service at1-800-855-0511Copy

Hours of operation

Monday to Friday, 8:30 AM – 5:00 PM (EST), excluding public holidays.

Automated phone system

Available 24/7 for general information about LTB procedures and application statuses.

Email addresses

The LTB uses specific email addresses depending on the region or district office handling your file.

• General / customer service

  LTB@ontario.caCopy

• Toronto / Central Region

  LTB.Central@ontario.caCopy

• Southern Region (Hamilton, Niagara, Waterloo, and others)

  LTB.Southern@ontario.caCopy

• Eastern Region (Ottawa, Kingston, and others)

  LTB.Eastern@ontario.caCopy

• Northern Region (Sudbury, Thunder Bay, and others)

  LTB.Northern@ontario.caCopy

Always include your LTB file or application number (for example LTB-L-XXXXXX) in the email subject line if you are inquiring about an existing case.

Online portals and self-service

Tribunals Ontario Portal (Navi and case look-up)

Used for filing applications, checking case status, submitting evidence, and viewing hearing schedules.

tribunalsontario.ca/ltb